Faqs

SHOPPING INFORMATION

What products do you sell?

We sell a wide variety of products, including prescription medicines, over-the-counter drugs, health supplements, skincare products, and medical equipment. Our range is carefully selected to meet your health needs. All products are of the highest quality, ensuring your safety and well-being.

Are the products authentic and genuine?

Absolutely. We only sell 100% authentic products from trusted manufacturers and suppliers. Each item in our inventory undergoes strict quality checks to ensure it meets safety and effectiveness standards. Your health and safety are our top priorities.

How can I contact customer support?

Our customer support team is available to assist you with any inquiries. You can contact us through email, phone, or live chat on our website. We strive to respond quickly and resolve any issues you may have regarding your order or products.

How do I track my order?

Once your order is shipped, you will receive an email with tracking details. You can use the tracking number provided to check the delivery status on the courier’s website. If you face any issues, our customer support team will be happy to assist you.

PAYMENT INFORMATION

How can I place an order?
Placing an order with Shazeen Chemist is simple. Browse our website to find the products you need. Add items to your cart and proceed to checkout. You can then enter your shipping details and choose your preferred payment method to complete the purchase.
Do you offer free shipping?
Yes, we offer free shipping on all orders above a specified amount. Shipping charges apply to orders below the minimum value. Please check the shipping policy section for more details on minimum order requirements and delivery timeframes for different locations.
What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, debit cards, online banking, and popular digital wallets. Our payment gateway is fully secure, so you can shop with confidence, knowing that your transaction information is safe.
Can I cancel or modify my order?

You can cancel or modify your order within a limited time after placing it. If you need to make changes, please contact our customer support team immediately. If the order has already been processed or shipped, we may not be able to modify it.